Red Boat Care Privacy Policy

Red Boat Care^™ Privacy Policy Summary

The Red Boat Care Medical Activity Planner is a product produced by business White Pond Design, LLC DBA Red Boat Care. “MAP” refers to the Red Boat Care Medical Activity Planner. The use of the words “we” and “our” refer to the White Pond Design, LLC DBA Red Boat Care ("Red Boat Care").

Red Boat Care understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices. This summary of our privacy policy is intended to give you an overview of:

We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.

Information Collected About You
We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:

When you register for the Red Boat Care MAP;
When you sign-up for newsletters or other communications from Red Boat Care;
When you participate in an online survey.

We may collect “Non-Personal Information” – information that cannot be used by us to identify you – via Cookies, Web Beacons, Red Boat Care mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to Red Boat Care.
Read more about Information Collected About You

What Choices Do I Have?
If you do not want your Personal Information used by Red Boat Care as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want Red Boat Care to use your Personal Information, you should delete your information as described in this Policy.

How Information Collected About You Is Used
We may use information we collect about you to:

Administer your account;
Provide you with access to particular tools and services;
Respond to your inquiries and send you administrative communications;
Obtain your feedback on our site and our offerings;
Statistically analyze user behavior and activity;
Provide you and people with similar demographic characteristics and interests with more relevant content;
Conduct research and measurement activities;
Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from Red Boat Care.

We may combine Personal and Non-Personal Information collected by Red Boat Care about you, and may combine this information with information from external sources.
Read more about How Information Collected About You Is Used

With Whom Do We Share Your Information?
Red Boat Care will not disclose any Personal Information about you unless specifically agreed to by you or:

To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
To our vendors and suppliers in the course of their provision of products or services to Red Boat Care;
In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
In special cases, such as in response to a physical threat to you or others.

Red Boat Care does not make your Personal Information available to third parties.
Read more about With Whom Do We Share Your Information?

How Do We Secure and Retain Your Information?
We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.
Read more about How Do We Secure Your Information?

Contact Red Boat Care
Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact Red Boat Care’s Privacy Office at:
Red Boat Care
Attn: Office of Privacy
46 Shore Drive
Concord, MA 01742
Phone: 978-369-3845
Read the complete Red Boat Care Privacy Policy.

Red Boat Care Privacy Policy
Red Boat Care understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of Red Boat Care and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.
This Privacy Policy applies to Web sites owned and operated by Red Boat Care that are intended for use by consumers for personal or commercial purposes, including *.redboatcare.com (referring to any website that ends with “.redboatcare.com”, e.g. www.redboatcare.com, homecare.redboatcare.com, etc.) and including the mobile optimized versions of these sites (we refer to these sites collectively as the “Red Boat Care Web Sites”).
References to "Red Boat Care" mean White Pond Design, LLC DBA Red Boat Care. Information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information Collected About You
Personal Information
If you choose to register or update an existing member profile with Red Boat Care or access certain functionality on the Red Boat Care Web Sites, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, address, telephone number or email address. Some of our interactive tools and services may request you to submit health information, which would also be considered Personal Information. You are responsible for ensuring the accuracy of the Personal Information that you submit to Red Boat Care. Inaccurate information will affect your experience when using the Red Boat Care Web Sites and tools and our ability to contact you as described in this Privacy Policy.
Registration
Access to some Red Boat Care software tools and services may be limited to users who have registered. Some of our tools (such as any information on the www.redboatcare.com website) do not retain your Personal Information, while others (Medical Activity Planner, MAP) store your Personal Information in accordance with this Privacy Policy. You may also be asked to provide authorization for uses of personal information in addition to what is in this Privacy Policy when you use certain tools, such as providing personal information to a sponsor of the tool. Red Boat Care will not make any use of your personal information beyond the permitted uses in this Privacy Policy unless you provide such additional consent in connection with the specific tool at the time you submit Personal Information in order to use the tool. Red Boat Care does not use any information that you submit to deliver any advertisements to you on or off of the Red Boat Care Web Sites.
Newsletters & Emails to You
At registration and at various times as you use the Red Boat Care Web Sites, you may be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from Red Boat Care. When you sign up for our email newsletters on the Red Boat Care Web Sites or at any time, you can choose to opt out of receiving additional promotional newsletters from Red Boat Care or our Sponsors.
You can unsubscribe from a newsletter by:

Following the directions included at the bottom of the newsletter.

Market Research
From time to time, Red Boat Care may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by Red Boat Care for research and measurement purposes, as described below, including to measure the effectiveness of content. When our market research surveys collect Personal Information we will not knowingly accept participants who are under the age of 13. Market research surveys conducted by or on behalf of Red Boat Care will contain a link to this Privacy Policy.
Unsolicited Information
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Red Boat Care by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Red Boat Care.
Non-Personal Information
Even if you do not register with or provide any Personal Information to Red Boat Care, we collect Non-Personal Information about your use of the Red Boat Care Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of Red Boat Care without registration, many of the specific tools and services on the Red Boat Care Web Sites require that you register with Red Boat Care.
Cookies and Web Beacons
We may collect Non-Personal Information about your use of the Red Boat Care Web Sites and your use of other web sites through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the Red Boat Care Web Sites is assigned a different Cookie by Red Boat Care. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which belongs to the host site) information from your browser, such as the IP address, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server. Red Boat Care will only use this information to improve the product experience for our users.

What Choices Do I Have?
Updating/Removing Your Personal Information
If you do not want your Personal Information used by Red Boat Care as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.
If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Red Boat Care Web Sites from our servers.
If you decide that you would prefer not to receive personalized email or secure electronic messages from the Red Boat Care, you may "Opt-out" of the service by following the unsubscribe instructions included in each promotional email. Emails that Red Boat Care sends with opportunities from Red Boat Care will contain an opportunity to unsubscribe from getting additional emails of that type in the future from Red Boat Care unless you re-subscribe.
Cookies
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, our Red Boat Care Web sites may not work properly. We only use Cookies for the benefit or our users.

How Information Collected About You Is Used
Information collected by Red Boat Care about you is used by Red Boat Care to:

administer your account,
provide you with access to particular tools and services,
respond to your inquiries you send to us and to send you administrative communications about the Red Boat Care Web Sites or services,
obtain your feedback about the Red Boat Care Web Sites or our offerings,
statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
provide you and people with similar demographic characteristics and interests with more relevant content; and
conduct research and measurement activities, including those described below.
Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from Red Boat Care.

Red Boat Care may combine Personal and Non-Personal Information collected by Red Boat Care about you.
In addition to the emails described above that are made available to all registered Red Boat Care visitors, users of the Red Boat Care can receive personalized emails or secure electronic messages based on Personal Information entered into the tool. This email service requires an "opt-in" authorization from you.
Research and Measurement Activities
Information that Red Boat Care collects about you may be combined by Red Boat Care with other information available to Red Boat Care through third parties for research and measurement purposes, including measuring the effectiveness of our MAP. This information from other sources may include age, gender, demographic, geographic, personal interests, other information. We may report aggregate information, which is not able to be identified back to an individual user of the Red Boat Care Web Sites. We do not sell or share any Personal Information with any third parties, except that contractors performing services on our behalf may be provided access to Personal Information when performing these services. These contractors agree not to use this information for any purpose other than performing services on our behalf.

With Whom Do We Share Your Information?
Except as described in this Privacy Policy or as specifically agreed to by you, Red Boat Care will not disclose any Personal Information it gathers from you through the Red Boat Care Web Sites. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, Red Boat Care reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Disclosures to Red Boat Care Contractors
Red Boat Care contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to Red Boat Care. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, and/or content in connection with our operation and maintenance of the Red Boat Care Web Sites. We contractually require that our contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for Red Boat Care.
Disclosures to Third Party Web Sites
Certain content, services and advertisements offered to you through the Red Boat Care Web Sites are served on, or contain links to, web sites hosted and operated by a company other than Red Boat Care ("Third Party Web Sites"). Red Boat Care does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy. Red Boat Care does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how that Third Party Web Site collects and uses your Personal Information. Red Boat Care makes an effort to make it obvious to you when you leave our website and enter a Third Party Web Site, either by requiring you to click on a link or by notifying you on the site before you visit the third party site. In addition, if you see a phrase such as "Powered by" or "in association with" followed by the name of a company other than Red Boat Care, then you are on a web site hosted by a company other than Red Boat Care.

How Do We Secure and Retain Your Information?
We take reasonable security measures to protect the security of your Personal Information. Despite Red Boat Care's efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology. (See our Security Measures section below for further details.)
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Red Boat Care from our servers. Red Boat Care tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Children
We are committed to protecting the privacy of children. The Red Boat Care Web Sites are not designed or intended to attract children under the age of 13. The Red Boat Care Web Sites do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use Red Boat Care MAP to establish a personal health record page for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of Red Boat Care MAP. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Red Boat Care MAP for the minor.

Contacting Red Boat Care About Your Personal Information or Privacy
Please send us an email by using the Contact Us link on the contact page on our www.redboatcare.com website if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact Red Boat Care’s Privacy Office at:
Red Boat Care
Attn: Office of Privacy
46 Shore Drive
Concord, MA 01742

Changes to This Privacy Policy
We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Red Boat Care Web Sites. Please exit the Red Boat Care Web Sites immediately if you do not agree to the terms of this Privacy Policy.

Security Measures
The following technical measures have been taken to ensure the security of information:
1.) URL: We do not use any URL parameters.
2.) BARE URL: We ensure that only bare Index.php URLs get through.
3.) SECURE TRANSPORT LAYER: We use SSL.
4.) SQL INJECTION: We use PDO’s and Prepared Statements.
5.) Cross-site scripting (XSS): We strip tags in JavaScript as the user's data is being collected.
6.) PASSWORDS: We use strong password encryption.
7.) DIRECTORY LISTING: We ensure that a browser cannot list any directory.
8.) DATABASE / CODE BACKUP PROTECTION: Encrypted database with daily backups.

Accreditations and Privacy Seals
Positive SSL Wildcard
Red Boat Care.com is applying to the HONcode standard for trustworthy health information.